🛍️ Store Policy

Thank you for shopping at Pawfields – your trusted destination for quality pet supplies and toys. Please take a moment to review our store policies below.

🔄 Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may request a return or exchange within 14 days of delivery.

• Items must be unused, in original packaging, and in resellable condition.
• Custom or personalized products are non-returnable unless defective.
• To initiate a return, please contact us at pawfields_@hotmail.com with your order number and reason.

💳 Payment Policy

We accept the following forms of payment:

• Credit and Debit Cards (Visa, MasterCard, AMEX, Discover)
• PayPal
• Shopify Secure Checkout

All transactions are processed securely, and your payment information is encrypted and protected at all times.

🚚 Shipping Policy

We offer free shipping for all orders within the USA and Europe.

• Orders are processed within 1–3 business days.
• Estimated delivery for USA: within 7 days after shipment.
• Estimated delivery for Europe: within 15 days after shipment.
• International shipping is available to selected countries; shipping time and fees vary by destination.

Tracking details will be emailed once your order has shipped.

📦 Order Issues & Damaged Items

If your item arrives damaged or incorrect, please notify us within 3 days of receipt. Send a photo of the item and your order number to pawfields_@hotmail.com. We will make it right as quickly as possible.

📞 Customer Support

We are here to help! If you have any questions about your order or our policies, don’t hesitate to reach out.

Email: pawfields_@hotmail.com
Phone: +1 857-847-7148

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Store Name: Pawfields
Company: PAWFIELDS ENRICHMENT GROUP INC.
Address: 1631 Rock Springs Road, Apopka, FL 32712
Email: pawfields_@hotmail.com
Phone: +1 857-847-7148